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Which Traits Are Valuable In A Good Property Manager?
Posted on January 7, 2019 8:00 AM by HOA Sites
Categories: HOA Website
Some of the factors that contribute to the success and growth of an HOA include a comprehensive financial plan, a competent board, an active neighborhood website, and a good property manager.  The last factor will be the main focus for this article as a good property manager is vital for several homeowners associations.  When looking for an individual to take charge of a property, here are some of the factors that you should consider.
 
Communication Skills

Property managers deal directly with board members and residents, and thus they need to have great interpersonal skills.  For instance, if the board needs to adopt a policy that residents find unusual, the manager should know how to use the neighborhood website to talk with residents about the positive side of it.  The most important skill is the ability to handle people of all personalities in an effective way.
 
Industry Affiliations

The CAI and other professional organizations in the community management industry require managers to keep advancing their education and also set the code of ethics that community managers must follow.  Additionally, they keep them up-to-date with the latest trends in HOA management and inform them about the tools needed to offer excellent services.  Most managers with certifications from these organizations must be competent and likely possess the traits to be considered for hiring.
 
Professionalism

A manager is one who not only knows what their job entails but also delivers management services in an efficient and respectful manner.  Property management requires skills in accounting, marketing, customer service, and verbal communication.  Furthermore, the manager needs to be highly organized and capable of coming up with solutions for problems in a timely manner.

Good property management ensures your community thrives, keeping both the board and homeowners happy.  These are just some of the traits you should look for in a manager to know whether or not they have what it takes for your HOA to be successful!
9761 Crosspoint Blvd
 Suite 400
 Indianapolis, IN 46256
Phone: 317.608.6533